
50 Broadway, 6th Floor, New York, New York 10004
917-305-7809 (VOICE or relay) · 917-305-7999 (TTY) · 917-305-7818 (FAX)
CHCA@LHH.ORG email
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CHCA Accomplishments
CHCA Accomplishments
CHCA strives to ensure that access to health care is a reality for New Yorkers who are deaf, deaf-blind and hard of hearing, and their families. All New Yorkers have a need for effective communication with their health care providers. When a person is deaf, deaf-blind or hard of hearing, the health care provider must take extra care to assure communication access.
CHCA has made major headway in identifying, assessing and addressing the needs of hospitals and mental health facilities to serve this population, and of deaf, deaf-blind, and hard of hearing people seeking treatment, throughout New York State.
Since 1995, CHCA has been helping real people with real problems accessing health care:
- a patient who is hard of hearing called CHCA requesting our help to see to it that her hospital provided an oral interpreter;
- the son of a nursing home resident who is deaf enlisted CHCA's help after the nursing home provided both physical and psychological evaluations without the benefit of a sign language interpreter;
- the mother of a young man who is deaf turned to CHCA requesting help when a private physician refused to provide a sign language interpreter to her son;
- an expectant mother who is deaf turned to CHCA when she could not get her obstetrician to provide a sign language interpreter.
- In all these cases, CHCA was there for both providers and patients with the kind of information they needed to provide communication access. CHCA has also provided training sessions to medical facilities across the state.
- While access to health care continues to be a statewide challenge for people who are deaf, deaf-blind and hard of hearing, CHCA is the only and best statewide response to the problem.
We thank all our supporters - and encourage New York State residents who are deaf, deaf-blind and hard of hearing and health care providers to contact us with access issues. We are here for you!

